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Survivors of the devastating bar fire in the luxury Swiss ski resort of Crans-Montana are receiving treatment in special burns units across Europe, while authorities say many of the dead were so badly burned that identification could take days or weeks.

A Calamity of Unprecedented Proportions

About 40 people were killed and 115 hurt when the blaze engulfed a New Year’s Eve celebration in the crowded Constellation bar and basement nightclub.

“Our primary goal is to put names to all the victims,” said Crans-Montana’s mayor Nicolas Féraud.

The Swiss president, Guy Parmelin, called the fire “a disaster of unprecedented, horrifying proportions” as he outlined the devastating toll. “Beyond these numbers are faces, names, families, lives brutally cut short, forever altered or for ever changed,” Parmelin remarked at a news conference.

Challenging Task of Naming Victims

Such was the severity were the victims’ burns that Swiss officials said the process of identification was exceptionally difficult. Families of missing youths issued pleas for news of their loved ones and diplomatic missions scrambled to find out if their nationals were among those involved in one of the worst tragedies to strike the country in recent memory.

Mathias Reynard, the head of government of the canton of Valais, said forensic specialists were using dental records and DNA samples for the solemn duty. “All this work needs to be done because the information is so distressing and delicate that no detail can be told to the families unless we are completely certain,” he said.

Overwhelmed Medical Systems

Even with one of the world’s most advanced medical systems, Switzerland’s regional clinics quickly reached capacity in the hours after the fire. More than 30 people were taken to hospitals with dedicated burn centers in Zurich and Lausanne and six were flown to Geneva, as reported by news agencies.

A significant number of the injured were flown to other countries including Belgium, France and Germany, while the EU confirmed it had been in contact with Swiss authorities about offering support.

The French president, Emmanuel Macron, said he had offered his country’s assistance as clinics in Paris and Lyon took in patients, while Sweden and North Macedonia also said they had medical capacity available.

A Multinational Tragedy

Italy and France are among the countries that have said some of their nationals are unaccounted for and Italy’s ambassador to Switzerland said the Italian foreign minister would travel to Crans-Montana.

Swiss officials have said approximately 40 people were killed but a foreign government has put the death toll at 47, based on preliminary information.

A regional health and safety official said on Friday he was “taken aback” by the higher number. “This is not the same number that we have,” he told a media outlet.

The Italian ambassador said all but five of the injured had now been named. Several Italians are still missing and more than a dozen hospitalised. Some victims were returned home on Thursday with more to follow.

The French foreign ministry said nine French citizens were among the injured and eight others remained unaccounted for. Australia has said one of its nationals was hurt.

Desperate Search for Loved Ones

Relatives and friends have been working desperately to find their missing family members, using online platforms to share images of those unaccounted for.

Paulo Martins, a French citizen living in the area for 24 years, said his son and his girlfriend narrowly missed being in the bar at the time of the fire. “When he came home he was deeply traumatized,” Martins told reporters.

A friend of his 17-year-old son had been evacuated for treatment in Germany with severe burns covering a third of his body, Martins added.

Eleonore, 17, started the year with a frantic search for friends who have been unheard from since the fire. Outside the bar, now shielded by white tarpaulins and a wall of temporary fencing, she said she had not had contact with them since New Year’s Eve.

“We took loads of photos [and] we put them on Instagram, Facebook, every social network possible to try to find them,” she said. “But there’s no news. No response. We called the parents. No information. Even the parents haven't heard anything.”

She and a friend later received news that one friend was in a medically induced unconsciousness in a hospital in Lausanne.

Long Road to Recovery

The director of the city’s teaching hospital, Claire Charmet, said it was treating 22 severely injured patients, most ranging in age from 16 to 26.

“Patients are being medically stabilized and transferred to the operating theatre or to intensive care units,” she informed a local newspaper. “We need to be aware that the treatment will be protracted and demanding, lasting several weeks or even months.”